Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our Shopify store, make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you place an order or interact with our store, we may collect the following information:

  • Personal details: name, email address, billing and shipping address, phone number.
  • Payment & Technical details: processed securely via Shopify and trusted third-party providers (we do not store your full card details), cookies (for website performance and analytics).
  • Order details: products purchased, shipping method, order history.
  • Digital product access: email address for delivering download links.

How We Use Your Information

We use the collected data to:

  • Process and ship your physical orders.
  • Provide access to digital products (sending automatic download links).
  • Send order confirmations, updates, and tracking numbers.
  • Respond to your inquiries and provide customer support.
  • Improve our store, products, and customer experience.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Shipping carriers (UkrPoshta, USPS, DPD, UPS, FedEx) to deliver your order.
  • Shopify and payment providers for secure payment processing.
  • Service providers that help us operate our website and manage communications.

We share only the minimum necessary information required to complete your order.

Returns and Exchanges

Returns and exchanges of physical products shipped by postal services are only accepted by mutual agreement between the customer and our store.

Please note:  Products made to order, purchased with a discount, or digital products (such as PDF files or other downloadable content) are not eligible for returns or exchanges. We encourage customers to carefully review product descriptions and specifications before purchasing.

Digital Products Delivery

For digital files (such as PDF patterns or instructions):

A download link is sent automatically to your email within a few minutes after purchase. Please check all folders in your inbox, including Spam and Promotions, as sometimes the email may be filtered there.

We use your email address solely to deliver your order and provide related support.

Data Retention

We keep your personal information to fulfill your order. You may request the deletion of your personal data at any time, except in cases where we are legally required to retain it.

Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your personal information.
  • Restrict or object to the processing of your information.
  • Request a copy of the information we hold about you.

To exercise these rights, please contact us directly.

Security

We take reasonable measures to protect your information from unauthorized access or misuse. Payments are processed securely through Shopify and certified third-party providers.

Cookies

Our website uses cookies to improve functionality, analyze traffic, and support essential features. You can manage or disable cookies in your browser settings, but this may affect the website’s performance.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on this page.

Disclaimer

This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see "WESTERN BID" listed as the payee on your PayPal account and credit card statement.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is used, please contact us:

marivirra.com
Email: virra.ornament@gmail.com 
Address: Chaikovskogo 4, Poltava, 36000, Ukraine