F.A.Q. – Frequently Asked Questions

Your quick guide to everything you need to know: from purchasing and shipping to using our digital bead patterns and physical products.

About Digital Patterns

Here you will find answers to the most common questions about our digital beadwork patterns — how to purchase, download, and use them, as well as details about compatibility, format, and support

How will I receive my file after payment?

Once your payment is confirmed, you will get a download link  via email.

In what format will I receive the pattern?

All patterns are delivered as digital PDF files. You can download the file immediately after purchase.

I can’t open the file, what should I do?

Make sure you have Adobe Acrobat Reader or another PDF viewer installed. If the problem persists, contact us and we’ll assist you

Can I print the pattern?

Yes, PDF files can be easily opened on your computer, tablet, or phone, and you can also print them on paper on your printer or in nearest copycenter.

Can I use these patterns to create jewelry for sale?

Yes, you are welcome to use our patterns to make and sell finished jewelry. The only restriction is that you cannot resell or share the digital file itself.

What type of beads should I use?

We recommend high-quality Japanese beads, such as Miyuki Delica 11/0 or Preciosa Round 10/0 for the most precise and professional results.

Do materials (beads, threads, needles) come with the pattern?

No, the purchase includes only the digital file. Materials are not included. But you can buy it additionaly in special section

Does the pattern include a list of required beads?

Yes, each pattern comes with detailed information about bead size, number, and color codes.

Can I return or exchange a digital pattern?

Unfortunately,digital items are non-refundable and non-exchangeable. However, if you experience technical issues downloading your file, please contact us and we will help.

About Looms and Kits

Learn about the types of looms we offer, what’s included in the kits, how to choose the right set for your skill level, and tips on ordering, payment, and shipping. This FAQ is designed to help you start creating beautiful beadwork with ease and confidence.

What types of bead weaving looms do you offer?

We offer a variety of bead weaving looms for loom techniques. Some looms are compact and suitable for home use, while others are larger and professional, ideal for creating bigger or more complex pieces. All our looms are made from high-quality materials, comfortable to use, and adjustable to fit different bead sizes.

What is included in the bead weaving kits?

Our kits include all the materials needed to create a specific piece: beads in various colors, threads, needles, and an instruction sheet with a pattern. Some kits also include clasps for bracelets or earrings. Important: finished jewelry pieces are not included—only the materials to create them.

Are your looms suitable for beginners?

Yes. Many of our looms are specifically designed for beginners and include a card with links to video tutorials and instructions, which are also available on our blog. These resources provide step-by-step guidance and patterns for your first projects. If you are a beginner, we recommend starting with a versatile loom and a simple kit to gradually master the basic techniques.

How do I choose the right loom or kit?

The choice depends on your skill level, the type of pieces you want to create, and the weaving technique. Our product descriptions always indicate the recommended difficulty level and examples of finished pieces.

How does shipping and payment work?

We ship worldwide. Payment can be made by credit card, PayPal, or other available online services. After payment, you will receive a confirmation and a tracking number within 1–5 business days. We package items securely to prevent damage during shipping.

What should I do if a loom or kit is damaged during shipping?

If an item is damaged or defective, please send a photo of the product to our support team within 48 hours of receipt. If you notice the packaging is damaged upon delivery, open it in front of the courier and file a damage report. Our support team is always online, and we will resolve any issues promptly. We also provide guidance on the proper use of looms and materials to prevent problems while working.

Can I buy materials separately without a loom?

Yes, we offer separate bead weaving kits that include beads, threads, and tools. This is convenient if you already have a loom or want to replenish your materials for new projects.